ComplaintCensus

Chris Knott Insurance vs Howden Life & Health: most-reported complaints compared

Most-reported issues at Chris Knott Insurance and Howden Life & Health, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Chris Knott Insurance

TrustScore 4.9 · 2,443 reviews on Trustpilot.

274 reviews analysed, 2018-01-13 to 2026-09-13.

Complaint rate (recent window): 3%

100% of negative reviews get a company reply.

Support unhelpful28%
Overcharging28%
Misleading pricing26%
Other16%
Support unreachable9%
“Its been 7month and i haven't even been given a penny yet.”
1★ Trustpilot review, 2018-02-01

Howden Life & Health

TrustScore 4.9 · 12,049 reviews on Trustpilot.

609 reviews analysed, 2025-04-29 to 2026-09-23.

Complaint rate (recent window): 2%

100% of negative reviews get a company reply.

Other30%
Support unhelpful30%
Support unreachable23%
Misleading pricing10%
Not as described8%
“Do not trust this company they are mis selling income protection policy’s and advise to answer questions incorrectly”
1★ Trustpilot review, 2026-03-25

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueChris Knott InsuranceHowden Life & Health
Support unhelpful28%30%
Misleading pricing26%10%
Other16%30%
Support unreachable9%23%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Chris Knott Insurance or Howden Life & Health.