ComplaintCensus

Central Trust Limited vs Interbridge Mortgages: most-reported complaints compared

Most-reported issues at Central Trust Limited and Interbridge Mortgages, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Central Trust Limited

TrustScore 4.8 · 328 reviews on Trustpilot.

160 reviews analysed, 2023-01-31 to 2026-06-04.

Complaint rate (recent window): 4%

100% of negative reviews get a company reply.

Support unhelpful50%
Support unreachable33%
“charging an extra £3k over the initial illustration that entices you in.”
2★ Trustpilot review, 2024-08-01

Interbridge Mortgages

TrustScore 4.9 · 1,190 reviews on Trustpilot.

266 reviews analysed, 2024-08-01 to 2026-09-11.

Complaint rate (recent window): 1%

100% of negative reviews get a company reply.

Support unhelpful60%
Other30%
“could be better at customer service requiring me to do all checks of payments to creditors”
3★ Trustpilot review, 2025-07-01

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueCentral Trust LimitedInterbridge Mortgages
Support unhelpful50%60%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Central Trust Limited or Interbridge Mortgages.