Cash For My Miles vs Skylux Travel: most-reported complaints compared
Most-reported issues at Cash For My Miles and Skylux Travel, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Cash For My Miles
TrustScore 4.9 · 1,331 reviews on Trustpilot.
235 reviews analysed, 2018-01-19 to 2026-09-01.
Complaint rate (recent window): 4%
50% of negative reviews get a company reply.
“I can never get through over the phone”
Skylux Travel
TrustScore 4.8 · 28,831 reviews on Trustpilot.
777 reviews analysed, 2026-06-11 to 2026-09-23.
Complaint rate (recent window): 5%
100% of negative reviews get a company reply.
“Skylux has the WORST CUSTOMER SERVICE. ZERO RATING.”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Cash For My Miles | Skylux Travel |
|---|---|---|
| Support unreachable | 33% | 37% |
| Misleading pricing | 15% | 17% |
| Support unhelpful | 9% | 40% |
| Overcharging | 9% | 16% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Cash For My Miles or Skylux Travel.