Business Skies vs TravelBusinessClass: most-reported complaints compared
Most-reported issues at Business Skies and TravelBusinessClass, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Business Skies
TrustScore 4.9 · 2,716 reviews on Trustpilot.
392 reviews analysed, 2023-09-13 to 2026-09-24.
Complaint rate (recent window): 3%
85% of negative reviews get a company reply.
“Where is the $4800 mark up come from? That does not sound like a 20% “GUARANTEE”!!!”
TravelBusinessClass
TrustScore 4.9 · 5,053 reviews on Trustpilot.
476 reviews analysed, 2025-10-07 to 2026-09-24.
Complaint rate (recent window): 3%
65% of negative reviews get a company reply.
“They did NOT disclose Zipair is a discount, piecemeal, bill extra for normally included items.”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Business Skies | TravelBusinessClass |
|---|---|---|
| Support unhelpful | 42% | 33% |
| Misleading pricing | 30% | 16% |
| Support unreachable | 18% | 16% |
| Billing errors | 14% | 12% |
| Overcharging | 10% | 12% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Business Skies or TravelBusinessClass.