ComplaintCensus

Business Skies vs PrivyTrips: most-reported complaints compared

Most-reported issues at Business Skies and PrivyTrips, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Business Skies

TrustScore 4.9 · 2,716 reviews on Trustpilot.

392 reviews analysed, 2023-09-13 to 2026-09-24.

Complaint rate (recent window): 3%

85% of negative reviews get a company reply.

Support unhelpful42%
Misleading pricing30%
Support unreachable18%
Billing errors14%
Refund refused14%
“Where is the $4800 mark up come from? That does not sound like a 20% “GUARANTEE”!!!”
1★ Trustpilot review, 2024-08-09

PrivyTrips

TrustScore 4.9 · 623 reviews on Trustpilot.

233 reviews analysed, 2026-05-14 to 2026-09-18.

Complaint rate (recent window): 2%

0% of negative reviews get a company reply.

Not as described50%
“I was presented what I asked for, I was led to believe, two roundtrip business class seats.”
1★ Trustpilot review, 2026-09-18

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Business Skies or PrivyTrips.