ComplaintCensus

Business-Class.com vs FlyDealFare.com: most-reported complaints compared

Most-reported issues at Business-Class.com and FlyDealFare.com, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Business-Class.com

TrustScore 4.8 · 15,803 reviews on Trustpilot.

674 reviews analysed, 2026-03-18 to 2026-09-23.

Complaint rate (recent window): 5%

100% of negative reviews get a company reply.

Misleading pricing31%
Support unhelpful20%
Overcharging18%
Support unreachable16%
Not as described13%
“They will first say lots of big words and lowest price and offer the options that you want with the price that you never imagined to take your business.”
1★ Trustpilot review, 2026-07-03

FlyDealFare.com

TrustScore 4.9 · 11,885 reviews on Trustpilot.

376 reviews analysed, 2015-11-23 to 2026-08-26.

Complaint rate (recent window): 1%

62% of negative reviews get a company reply.

Support unhelpful42%
Misleading pricing28%
Overcharging26%
Support unreachable10%
Refunds delayed9%
“It’s almost 5 months I am struggling to get my own money back”
1★ Trustpilot review, 2021-10-21

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueBusiness-Class.comFlyDealFare.com
Misleading pricing31%28%
Support unhelpful20%42%
Overcharging18%26%
Support unreachable16%10%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Business-Class.com or FlyDealFare.com.