Boon Brokers vs Loan.co.uk: most-reported complaints compared
Most-reported issues at Boon Brokers and Loan.co.uk, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Boon Brokers
TrustScore 4.9 · 1,186 reviews on Trustpilot.
207 reviews analysed, 2024-08-05 to 2026-09-02.
Complaint rate (recent window): 1%
100% of negative reviews get a company reply.
“Jay doesn't answer emails, when I call he's not available and doesn't call back.”
Loan.co.uk
TrustScore 4.9 · 3,220 reviews on Trustpilot.
316 reviews analysed, 2023-10-24 to 2026-09-02.
Complaint rate (recent window): 1%
40% of negative reviews get a company reply.
“we were, again, told that we had to ‘speak to someone’ to stop the application”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Boon Brokers | Loan.co.uk |
|---|---|---|
| Support unreachable | 50% | 17% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Boon Brokers or Loan.co.uk.