BlueStacks vs Roblox: most-reported complaints compared
Most-reported issues at BlueStacks and Roblox, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
BlueStacks
TrustScore 1.7 · 653 reviews on Trustpilot.
100 reviews analysed, 2024-09-22 to 2026-09-08.
Complaint rate (recent window): 80%
94% of negative reviews get a company reply.
“Bluestacks simply stopped loading both games I had installed, contacted support, complete and utter waste of my time, no help”
Roblox
TrustScore 1.4 · 6,099 reviews on Trustpilot.
659 reviews analysed, 2020-12-16 to 2026-09-25.
Complaint rate (recent window): 65%
0% of negative reviews get a company reply.
“They did not. They just told me in 6 different emails that they can not help us any further.”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | BlueStacks | Roblox |
|---|---|---|
| Faulty product | 60% | 5% |
| Account/app problems | 25% | 42% |
| Other | 12% | 26% |
| Support unhelpful | 2% | 29% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, BlueStacks or Roblox.