BKV Energy vs Think Energy: most-reported complaints compared
Most-reported issues at BKV Energy and Think Energy, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
BKV Energy
TrustScore 4.5 · 147 reviews on Trustpilot.
100 reviews analysed, 2026-02-11 to 2026-08-11.
Complaint rate (recent window): 7%
100% of negative reviews get a company reply.
“Never before, have I ever paid as much with any other electric provider as I am with you!”
Think Energy
TrustScore 4.4 · 487 reviews on Trustpilot.
163 reviews analysed, 2023-06-29 to 2026-09-22.
Complaint rate (recent window): 17%
75% of negative reviews get a company reply.
“But then they send me a bill for the next following month.For a cancellation fee.”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | BKV Energy | Think Energy |
|---|---|---|
| Overcharging | 43% | 11% |
| Billing errors | 29% | 18% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, BKV Energy or Think Energy.