ComplaintCensus

Biz2Credit vs Prosper: most-reported complaints compared

Most-reported issues at Biz2Credit and Prosper, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Biz2Credit

TrustScore 4.6 · 15,722 reviews on Trustpilot.

292 reviews analysed, 2023-09-18 to 2026-09-18.

Complaint rate (recent window): 10%

93% of negative reviews get a company reply.

Support unreachable35%
Other21%
Support unhelpful19%
Overcharging15%
Misleading pricing12%
“started texting me in the middle of the night”
1★ Trustpilot review, 2025-09-01

Prosper

TrustScore 4.5 · 14,682 reviews on Trustpilot.

344 reviews analysed, 2026-03-11 to 2026-09-23.

Complaint rate (recent window): 14%

0% of negative reviews get a company reply.

Support unhelpful28%
Billing errors22%
Other22%
Overcharging10%
Account/app problems10%
“Asked to speak tk a supervisor, and he HUNG UP ON ME!”
1★ Trustpilot review, 2026-07-18

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueBiz2CreditProsper
Other21%22%
Support unhelpful19%28%
Overcharging15%10%
Billing errors8%22%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Biz2Credit or Prosper.