Biz2Credit vs OneMain Financial: most-reported complaints compared
Most-reported issues at Biz2Credit and OneMain Financial, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Biz2Credit
TrustScore 4.6 · 15,722 reviews on Trustpilot.
292 reviews analysed, 2023-09-18 to 2026-09-18.
Complaint rate (recent window): 10%
93% of negative reviews get a company reply.
“started texting me in the middle of the night”
OneMain Financial
TrustScore 4.6 · 81,046 reviews on Trustpilot.
1,621 reviews analysed, 2023-07-25 to 2026-09-27.
Complaint rate (recent window): 10%
86% of negative reviews get a company reply.
“Very disrespectful tone and attitude. I simply asked what would be the monthly payments”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Biz2Credit | OneMain Financial |
|---|---|---|
| Support unreachable | 35% | 11% |
| Other | 21% | 18% |
| Support unhelpful | 19% | 32% |
| Overcharging | 15% | 11% |
| Misleading pricing | 12% | 18% |
| Billing errors | 8% | 13% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Biz2Credit or OneMain Financial.