Big Cartel vs Korbanth Sabers: most-reported complaints compared
Most-reported issues at Big Cartel and Korbanth Sabers, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Big Cartel
TrustScore 4.7 · 413 reviews on Trustpilot.
181 reviews analysed, 2026-07-04 to 2026-08-30.
Complaint rate (recent window): 3%
53% of negative reviews get a company reply.
“Began charging more to actively make the site more convoluted and harder to use.”
Korbanth Sabers
TrustScore 4.8 · 514 reviews on Trustpilot.
160 reviews analysed, 2025-08-06 to 2026-08-15.
Complaint rate (recent window): 4%
100% of negative reviews get a company reply.
“Box was water damaged when it arrived. D-ring that was advertised as being able to be used to carry it was too weak, it broke off”
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Big Cartel or Korbanth Sabers.