BG Insurance vs LetsGoCover: most-reported complaints compared
Most-reported issues at BG Insurance and LetsGoCover, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
BG Insurance
TrustScore 4.9 · 2,245 reviews on Trustpilot.
412 reviews analysed, 2017-10-13 to 2026-09-02.
Complaint rate (recent window): 3%
100% of negative reviews get a company reply.
“I’m treated like it’s an inconvenience that I call them.”
LetsGoCover
TrustScore 4.9 · 3,629 reviews on Trustpilot.
272 reviews analysed, 2020-10-05 to 2026-09-01.
Complaint rate (recent window): 1%
100% of negative reviews get a company reply.
“Badgered for a while then finally took the cover and it's been a nitemare since.”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | BG Insurance | LetsGoCover |
|---|---|---|
| Support unhelpful | 39% | 32% |
| Overcharging | 24% | 4% |
| Support unreachable | 17% | 20% |
| Other | 14% | 32% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, BG Insurance or LetsGoCover.