BG Insurance vs Chris Knott Insurance: most-reported complaints compared
Most-reported issues at BG Insurance and Chris Knott Insurance, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
BG Insurance
TrustScore 4.9 · 2,245 reviews on Trustpilot.
412 reviews analysed, 2017-10-13 to 2026-09-02.
Complaint rate (recent window): 3%
100% of negative reviews get a company reply.
“I’m treated like it’s an inconvenience that I call them.”
Chris Knott Insurance
TrustScore 4.9 · 2,443 reviews on Trustpilot.
274 reviews analysed, 2018-01-13 to 2026-09-13.
Complaint rate (recent window): 3%
100% of negative reviews get a company reply.
“Its been 7month and i haven't even been given a penny yet.”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | BG Insurance | Chris Knott Insurance |
|---|---|---|
| Support unhelpful | 39% | 28% |
| Overcharging | 24% | 28% |
| Support unreachable | 17% | 9% |
| Other | 14% | 16% |
| Misleading pricing | 10% | 26% |
| Billing errors | 10% | 5% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, BG Insurance or Chris Knott Insurance.