ComplaintCensus

Better Protect vs Tidyalloys: most-reported complaints compared

Most-reported issues at Better Protect and Tidyalloys, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Better Protect

TrustScore 4.9 · 1,166 reviews on Trustpilot.

228 reviews analysed, 2016-02-26 to 2026-08-17.

Complaint rate (recent window): 0%

0% of negative reviews get a company reply.

Support unhelpful30%
Support unreachable25%
Other20%
Billing errors15%
“Should have and could have been all done in one email or call, not several.”
3★ Trustpilot review, 2021-05-24

Tidyalloys

TrustScore 4.9 · 4,222 reviews on Trustpilot.

294 reviews analysed, 2019-10-03 to 2026-09-02.

Complaint rate (recent window): 2%

75% of negative reviews get a company reply.

Support unhelpful34%
Warranty disputes30%
Faulty product14%
Support unreachable10%
Other9%
“the company they appointed are total cowboys the front of my car is ruined 2 times”
2★ Trustpilot review, 2022-07-04

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueBetter ProtectTidyalloys
Support unhelpful30%34%
Support unreachable25%10%
Other20%9%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Better Protect or Tidyalloys.