Better Protect vs Noble Marine: most-reported complaints compared
Most-reported issues at Better Protect and Noble Marine, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Better Protect
TrustScore 4.9 · 1,166 reviews on Trustpilot.
228 reviews analysed, 2016-02-26 to 2026-08-17.
Complaint rate (recent window): 0%
0% of negative reviews get a company reply.
“Should have and could have been all done in one email or call, not several.”
Noble Marine
TrustScore 4.9 · 1,773 reviews on Trustpilot.
238 reviews analysed, 2015-08-12 to 2026-08-30.
Complaint rate (recent window): 2%
100% of negative reviews get a company reply.
“appalling customer service - STAY AWAY FROM!”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Better Protect | Noble Marine |
|---|---|---|
| Support unhelpful | 30% | 35% |
| Other | 20% | 17% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Better Protect or Noble Marine.