ComplaintCensus

BestForeignExchange vs GC Partners: most-reported complaints compared

Most-reported issues at BestForeignExchange and GC Partners, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

BestForeignExchange

TrustScore 4.7 · 12,544 reviews on Trustpilot.

445 reviews analysed, 2017-06-29 to 2026-08-18.

Complaint rate (recent window): 8%

0% of negative reviews get a company reply.

Other29%
Support unhelpful29%
Overcharging12%
Misleading pricing9%
Not as described6%
“Had 2000 from two different brunches and I was told I will be black listed!!”
2★ Trustpilot review, 2017-11-06

GC Partners

TrustScore 4.9 · 4,279 reviews on Trustpilot.

282 reviews analysed, 2019-06-13 to 2026-09-01.

Complaint rate (recent window): 2%

67% of negative reviews get a company reply.

Support unhelpful29%
Billing errors27%
Other21%
Misleading pricing12%
Support unreachable10%
“she behaved rude, did not listen and raised her voice, no respect.”
1★ Trustpilot review, 2024-04-15

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueBestForeignExchangeGC Partners
Other29%21%
Support unhelpful29%29%
Overcharging12%6%
Misleading pricing9%12%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, BestForeignExchange or GC Partners.