ComplaintCensus

Best4 Warranty vs Insurance Revolution: most-reported complaints compared

Most-reported issues at Best4 Warranty and Insurance Revolution, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Best4 Warranty

TrustScore 4.9 · 3,190 reviews on Trustpilot.

331 reviews analysed, 2019-09-03 to 2026-09-23.

Complaint rate (recent window): 4%

73% of negative reviews get a company reply.

Warranty disputes54%
Support unhelpful34%
Misleading pricing15%
Hard to cancel10%
Other10%
“The policy is simply not fit for purpose because no credible garage is prepared to work at such ridiculously low labour rates.”
1★ Trustpilot review, 2024-12-16

Insurance Revolution

TrustScore 4.9 · 2,619 reviews on Trustpilot.

610 reviews analysed, 2021-03-22 to 2026-09-19.

Complaint rate (recent window): 2%

100% of negative reviews get a company reply.

Support unhelpful40%
Overcharging22%
Support unreachable16%
Billing errors12%
Other12%
“they lie about premiums change prices and lie about when payments will be taken.”
1★ Trustpilot review, 2023-01-04

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueBest4 WarrantyInsurance Revolution
Support unhelpful34%40%
Hard to cancel10%10%
Other10%12%
Support unreachable5%16%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Best4 Warranty or Insurance Revolution.