Avemco Insurance Company vs IMG®: most-reported complaints compared
Most-reported issues at Avemco Insurance Company and IMG®, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Avemco Insurance Company
TrustScore 4.8 · 6,316 reviews on Trustpilot.
278 reviews analysed, 2024-12-19 to 2026-09-01.
Complaint rate (recent window): 4%
100% of negative reviews get a company reply.
“Rates went up +20% and did so without notice.”
IMG®
TrustScore 4.6 · 24,923 reviews on Trustpilot.
1,258 reviews analysed, 2026-06-05 to 2026-09-23.
Complaint rate (recent window): 5%
57% of negative reviews get a company reply.
“They actually declined our claim initially, then when we contested it and provided yet another drs note, it was eventually approved ALMOST A YEAR LATER!!!!”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Avemco Insurance Company | IMG® |
|---|---|---|
| Other | 20% | 12% |
| Support unhelpful | 20% | 27% |
| Warranty disputes | 8% | 26% |
| Account/app problems | 8% | 26% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Avemco Insurance Company or IMG®.