ComplaintCensus

Avemco Insurance Company vs Glacier Insurance Company: most-reported complaints compared

Most-reported issues at Avemco Insurance Company and Glacier Insurance Company, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Avemco Insurance Company

TrustScore 4.8 · 6,316 reviews on Trustpilot.

278 reviews analysed, 2024-12-19 to 2026-09-01.

Complaint rate (recent window): 4%

100% of negative reviews get a company reply.

Overcharging31%
Other20%
Support unhelpful20%
Contract term changes8%
Warranty disputes8%
“Rates went up +20% and did so without notice.”
2★ Trustpilot review, 2024-12-22

Glacier Insurance Company

TrustScore 4.7 · 1,325 reviews on Trustpilot.

303 reviews analysed, 2021-02-04 to 2026-09-12.

Complaint rate (recent window): 8%

74% of negative reviews get a company reply.

Support unreachable24%
Support unhelpful19%
Account/app problems17%
Billing errors12%
Other11%
“The agents don't return calls in a timely fashion”
1★ Trustpilot review, 2021-11-04

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueAvemco Insurance CompanyGlacier Insurance Company
Overcharging31%7%
Other20%11%
Support unhelpful20%19%
Account/app problems8%17%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Avemco Insurance Company or Glacier Insurance Company.