ComplaintCensus

AutoComplete, Inc vs Insurify: most-reported complaints compared

Most-reported issues at AutoComplete, Inc and Insurify, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

AutoComplete, Inc

TrustScore 4.9 · 4,247 reviews on Trustpilot.

323 reviews analysed, 2022-12-11 to 2026-09-14.

Complaint rate (recent window): 1%

73% of negative reviews get a company reply.

Misleading pricing30%
Other25%
Billing errors25%
Support unreachable20%
Support unhelpful15%
“After giving $120 online rep rised it to $216 saying it is not accurate”
3★ Trustpilot review, 2025-08-07

Insurify

TrustScore 4.7 · 17,326 reviews on Trustpilot.

1,124 reviews analysed, 2026-05-02 to 2026-09-23.

Complaint rate (recent window): 4%

100% of negative reviews get a company reply.

Misleading pricing23%
Account/app problems21%
Support unreachable19%
Support unhelpful18%
Overcharging14%
“Your price was quoted to me at 123.40 now it's 191”
1★ Trustpilot review, 2026-07-30

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueAutoComplete, IncInsurify
Misleading pricing30%23%
Billing errors25%11%
Support unreachable20%19%
Support unhelpful15%18%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, AutoComplete, Inc or Insurify.