ComplaintCensus

AssuranceAmerica vs Avemco Insurance Company: most-reported complaints compared

Most-reported issues at AssuranceAmerica and Avemco Insurance Company, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

AssuranceAmerica

TrustScore 4.8 · 1,654 reviews on Trustpilot.

498 reviews analysed, 2023-11-22 to 2026-09-20.

Complaint rate (recent window): 4%

83% of negative reviews get a company reply.

Support unhelpful28%
Support unreachable23%
Account/app problems17%
Other13%
Misleading pricing12%
“I agreed to the policy and put my card info in but the policy wasn't activated until I signed the agreement.”
1★ Trustpilot review, 2023-11-22

Avemco Insurance Company

TrustScore 4.8 · 6,316 reviews on Trustpilot.

278 reviews analysed, 2024-12-19 to 2026-09-01.

Complaint rate (recent window): 4%

100% of negative reviews get a company reply.

Overcharging31%
Other20%
Support unhelpful20%
Contract term changes8%
Warranty disputes8%
“Rates went up +20% and did so without notice.”
2★ Trustpilot review, 2024-12-22

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueAssuranceAmericaAvemco Insurance Company
Support unhelpful28%20%
Account/app problems17%8%
Other13%20%
Overcharging10%31%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, AssuranceAmerica or Avemco Insurance Company.