Artisan vs Nexus Mods: most-reported complaints compared
Most-reported issues at Artisan and Nexus Mods, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Artisan
TrustScore 3.1 · 8 reviews on Trustpilot.
6 reviews analysed, 2024-07-16 to 2026-07-24.
Complaint rate (recent window): 50%
0% of negative reviews get a company reply.
“the process took so long and lots of complaints”
Nexus Mods
TrustScore 1.6 · 305 reviews on Trustpilot.
107 reviews analysed, 2025-01-06 to 2026-09-26.
Complaint rate (recent window): 57%
0% of negative reviews get a company reply.
“I tried contacting the support but they were useless and even banned my account”
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Artisan or Nexus Mods.