Amscot vs NEWITY LLC: most-reported complaints compared
Most-reported issues at Amscot and NEWITY LLC, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Amscot
TrustScore 4.8 · 18,479 reviews on Trustpilot.
443 reviews analysed, 2026-01-07 to 2026-09-20.
Complaint rate (recent window): 4%
99% of negative reviews get a company reply.
“The third mailing was lost. So in order to file a claim you have to pay $12 wait 6 weeks for processing.”
NEWITY LLC
TrustScore 4.6 · 261 reviews on Trustpilot.
171 reviews analysed, 2025-07-21 to 2026-09-15.
Complaint rate (recent window): 8%
50% of negative reviews get a company reply.
“no way to speak to the billing department”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Amscot | NEWITY LLC |
|---|---|---|
| Support unhelpful | 52% | 21% |
| Other | 28% | 29% |
| Misleading pricing | 7% | 21% |
| Billing errors | 6% | 14% |
| Account/app problems | 4% | 14% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Amscot or NEWITY LLC.