ComplaintCensus

American Collectors Insurance vs InsuranceHub Leavitt Agency: most-reported complaints compared

Most-reported issues at American Collectors Insurance and InsuranceHub Leavitt Agency, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

American Collectors Insurance

TrustScore 4.9 · 22,015 reviews on Trustpilot.

282 reviews analysed, 2025-06-18 to 2026-09-03.

Complaint rate (recent window): 8%

100% of negative reviews get a company reply.

Support unhelpful28%
Support unreachable22%
Other17%
Account/app problems10%
Misleading pricing9%
“ms vicky was no help and i felt the denial from the conversation first started just a bad experiance”
1★ Trustpilot review, 2026-09-03

InsuranceHub Leavitt Agency

TrustScore 4.9 · 4,030 reviews on Trustpilot.

263 reviews analysed, 2017-04-29 to 2026-09-01.

Complaint rate (recent window): 1%

50% of negative reviews get a company reply.

Support unreachable47%
Support unhelpful35%
Billing errors18%
Overcharging15%
Other12%
“he is yet to return my calls”
1★ Trustpilot review, 2020-10-13

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueAmerican Collectors InsuranceInsuranceHub Leavitt Agency
Support unhelpful28%35%
Support unreachable22%47%
Other17%12%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, American Collectors Insurance or InsuranceHub Leavitt Agency.