Amazon.in vs Card Depot: most-reported complaints compared
Most-reported issues at Amazon.in and Card Depot, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Amazon.in
TrustScore 1.2 · 815 reviews on Trustpilot.
195 reviews analysed, 2025-12-17 to 2026-09-23.
Complaint rate (recent window): 96%
0% of negative reviews get a company reply.
“the order was never received at the Fulfillment Centre (FC) and had zero movement.”
Card Depot
TrustScore 4.8 · 1,905 reviews on Trustpilot.
439 reviews analysed, 2024-03-20 to 2026-09-24.
Complaint rate (recent window): 5%
100% of negative reviews get a company reply.
“In order to purchase a gift card, Card Depot requires you to provide proof of identity”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Amazon.in | Card Depot |
|---|---|---|
| Support unhelpful | 42% | 14% |
| Faulty product | 12% | 19% |
| Refund refused | 10% | 7% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Amazon.in or Card Depot.