Agora.io vs Teal: most-reported complaints compared
Most-reported issues at Agora.io and Teal, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Agora.io
TrustScore 2.6 · 5 reviews on Trustpilot.
5 reviews analysed, 2024-05-21 to 2026-07-21.
Complaint rate (recent window): 100%
0% of negative reviews get a company reply.
“When I upgraded, the 9,000+ minutes I had already used on the FREE plan were deducted from my paid Starter plan.”
Teal
TrustScore 4.2 · 116 reviews on Trustpilot.
100 reviews analysed, 2024-04-09 to 2026-08-25.
Complaint rate (recent window): 17%
100% of negative reviews get a company reply.
“Resume templates can't be read by common ATS systems like Workday.”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Agora.io | Teal |
|---|---|---|
| Support unhelpful | 80% | 18% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Agora.io or Teal.