ComplaintCensus

Acorn Estate Agents vs Dot Property: most-reported complaints compared

Most-reported issues at Acorn Estate Agents and Dot Property, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Acorn Estate Agents

TrustScore 2.7 · 520 reviews on Trustpilot.

102 reviews analysed, 2024-05-04 to 2026-09-22.

Complaint rate (recent window): 55%

0% of negative reviews get a company reply.

Support unhelpful41%
Other29%
Support unreachable20%
Poor core service14%
Overcharging11%
“It took 8 weeks to receive a deposit back from a rental property acorn managed”
1★ Trustpilot review, 2024-11-20

Dot Property

TrustScore 2.5 · 5 reviews on Trustpilot.

5 reviews analysed, 2018-03-09 to 2026-04-11.

Complaint rate (recent window): 80%

0% of negative reviews get a company reply.

Misleading pricing50%
“this property has been gone for a long time. The update is so lousy.”
1★ Trustpilot review, 2024-07-21

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Acorn Estate Agents or Dot Property.