ComplaintCensus

Above Lending vs Heights Finance Corporation: most-reported complaints compared

Most-reported issues at Above Lending and Heights Finance Corporation, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Above Lending

TrustScore 4.9 · 5,328 reviews on Trustpilot.

381 reviews analysed, 2025-04-18 to 2026-09-02.

Complaint rate (recent window): 3%

100% of negative reviews get a company reply.

Misleading pricing40%
Other23%
Overcharging23%
Support unhelpful14%
Contract term changes8%
“transparency of the loan details is appalling”
1★ Trustpilot review, 2025-07-02

Heights Finance Corporation

TrustScore 4.7 · 21,842 reviews on Trustpilot.

321 reviews analysed, 2025-06-28 to 2026-09-23.

Complaint rate (recent window): 6%

100% of negative reviews get a company reply.

Support unhelpful34%
Support unreachable19%
Misleading pricing17%
Aggressive collections17%
Other15%
“I never got a phone call . It’s mid October 2025 and still no title”
1★ Trustpilot review, 2025-10-14

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueAbove LendingHeights Finance Corporation
Misleading pricing40%17%
Other23%15%
Support unhelpful14%34%
Billing errors8%8%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Above Lending or Heights Finance Corporation.