ComplaintCensus

A1 Tech Deals vs RS Electrical Supplies: most-reported complaints compared

Most-reported issues at A1 Tech Deals and RS Electrical Supplies, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

A1 Tech Deals

TrustScore 4.7 · 16,444 reviews on Trustpilot.

2,596 reviews analysed, 2026-03-16 to 2026-09-23.

Complaint rate (recent window): 8%

61% of negative reviews get a company reply.

Delivery failed31%
Refunds delayed26%
Support unreachable26%
Support unhelpful25%
Not as described20%
“Day 10 and I still have no Dyson and no refund”
1★ Trustpilot review, 2026-08-05

RS Electrical Supplies

TrustScore 3.4 · 7,188 reviews on Trustpilot.

129 reviews analysed, 2022-09-12 to 2026-08-20.

Complaint rate (recent window): 34%

50% of negative reviews get a company reply.

Delivery late48%
Support unreachable30%
Delivery failed21%
Support unhelpful16%
Faulty product11%
“Monday morning spoke with different person to find out that my stuff is no send yet.”
1★ Trustpilot review, 2024-06-07

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueA1 Tech DealsRS Electrical Supplies
Delivery failed31%21%
Support unreachable26%30%
Support unhelpful25%16%
Faulty product20%11%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, A1 Tech Deals or RS Electrical Supplies.