A1 Tech Deals vs arlec.co.uk: most-reported complaints compared
Most-reported issues at A1 Tech Deals and arlec.co.uk, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
A1 Tech Deals
TrustScore 4.7 · 16,444 reviews on Trustpilot.
2,596 reviews analysed, 2026-03-16 to 2026-09-23.
Complaint rate (recent window): 8%
61% of negative reviews get a company reply.
“Day 10 and I still have no Dyson and no refund”
arlec.co.uk
TrustScore 2.3 · 23 reviews on Trustpilot.
23 reviews analysed, 2022-02-21 to 2026-07-12.
Complaint rate (recent window): 74%
0% of negative reviews get a company reply.
“This company supplies faulty, unusable, badly designed products”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | A1 Tech Deals | arlec.co.uk |
|---|---|---|
| Support unreachable | 26% | 12% |
| Support unhelpful | 25% | 12% |
| Faulty product | 20% | 94% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, A1 Tech Deals or arlec.co.uk.