A1 Tech Deals vs Apple: most-reported complaints compared
Most-reported issues at A1 Tech Deals and Apple, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
A1 Tech Deals
TrustScore 4.7 · 16,444 reviews on Trustpilot.
2,596 reviews analysed, 2026-03-16 to 2026-09-23.
Complaint rate (recent window): 8%
61% of negative reviews get a company reply.
“Day 10 and I still have no Dyson and no refund”
Apple
TrustScore 1.7 · 12,767 reviews on Trustpilot.
475 reviews analysed, 2025-12-03 to 2026-09-25.
Complaint rate (recent window): 87%
0% of negative reviews get a company reply.
“Been given different stories for delay”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | A1 Tech Deals | Apple |
|---|---|---|
| Support unreachable | 26% | 8% |
| Support unhelpful | 25% | 36% |
| Faulty product | 20% | 33% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, A1 Tech Deals or Apple.