Is viagogo legit?
A factual composite from public reviews, official regulator records, app stores and the company’s own policies. We report evidence, not verdicts of fraud or endorsement.
Based on 826 public Trustpilot reviews published 2026-07-26 to 2026-09-26 — see the Trustpilot page. Not affiliated with Trustpilot or viagogo.
Trustpilot lists this business as not currently collecting reviews. See the Trustpilot page for the current status.
viagogo is an established company with 51,990 Trustpilot reviews and a 3.9 TrustScore. In our census of recent reviews, 25% were classified as complaints, most often support unhelpful, delivery failed, refund refused. Elsewhere it scores 1.4★ on Google.
What goes wrong most, according to reviewers
- Support unhelpful — 92 reports (31% of complaints)
- Delivery failed — 72 reports (24% of complaints)
- Refund refused — 52 reports (17% of complaints)
Full evidence, quotes and trends: the viagogo complaint report.