Is Mr Memory legit?

A factual composite from public reviews, official regulator records, app stores and the company’s own policies. We report evidence, not verdicts of fraud or endorsement.

Based on 730 public Trustpilot reviews published 2012-01-05 to 2026-08-10 — see the Trustpilot page. Not affiliated with Trustpilot or Mr Memory.

Mr Memory is an established company with 60,471 Trustpilot reviews and a 4.9 TrustScore. In our census of recent reviews, 5% were classified as complaints, most often faulty product, delivery late, not as described. Elsewhere it scores 4.8★ on Google. Of 530 company replies to negative reviews analysed, 61% engaged with the specific problem.

What goes wrong most, according to reviewers

Faulty product — 159 reports (33% of complaints)
Delivery late — 135 reports (28% of complaints)
Not as described — 87 reports (18% of complaints), rising

Full evidence, quotes and trends: the Mr Memory complaint report.