Is Microsoft legit?

A factual composite from public reviews, official regulator records, app stores and the company’s own policies. We report evidence, not verdicts of fraud or endorsement.

Based on 169 public Trustpilot reviews published 2026-07-17 to 2026-09-27 — see the Trustpilot page. Not affiliated with Trustpilot or Microsoft.

Trustpilot lists this business as not currently collecting reviews. See the Trustpilot page for the current status.

Microsoft is an established company with 4,067 Trustpilot reviews and a 1.2 TrustScore. In our census of recent reviews, 88% were classified as complaints, most often account/app problems, support unhelpful, support unreachable. Elsewhere it scores 4.4★ on Google.

What goes wrong most, according to reviewers

Account/app problems — 54 reports (36% of complaints)
Support unhelpful — 48 reports (32% of complaints)
Support unreachable — 40 reports (27% of complaints)

Full evidence, quotes and trends: the Microsoft complaint report.