Is Just Eat legit?
A factual composite from public reviews, official regulator records, app stores and the company’s own policies. We report evidence, not verdicts of fraud or endorsement.
Based on 583 public Trustpilot reviews published 2026-07-31 to 2026-09-27 — see the Trustpilot page. Not affiliated with Trustpilot or Just Eat.
Trustpilot lists this business as not currently collecting reviews. See the Trustpilot page for the current status.
Just Eat is an established company with 35,459 Trustpilot reviews and a 1.2 TrustScore. In our census of recent reviews, 99% were classified as complaints, most often delivery failed, refund refused, delivery late. Elsewhere it scores 1.9★ on Google. Of 22 company replies to negative reviews analysed, 64% engaged with the specific problem.
What goes wrong most, according to reviewers
- Delivery failed — 271 reports (47% of complaints), rising
- Refund refused — 257 reports (45% of complaints), rising
- Delivery late — 127 reports (22% of complaints), rising
Full evidence, quotes and trends: the Just Eat complaint report.