Is Jackery legit?

A factual composite from public reviews, official regulator records, app stores and the company’s own policies. We report evidence, not verdicts of fraud or endorsement.

Based on 274 public Trustpilot reviews published 2026-06-30 to 2026-09-24 — see the Trustpilot page. Not affiliated with Trustpilot or Jackery.

Jackery is an established company with 988 Trustpilot reviews and a 4.4 TrustScore. In our census of recent reviews, 8% were classified as complaints, most often faulty product, support unhelpful, support unreachable.

What goes wrong most, according to reviewers

Faulty product — 12 reports (52% of complaints)
Support unhelpful — 10 reports (44% of complaints)
Support unreachable — 3 reports (13% of complaints)

Full evidence, quotes and trends: the Jackery complaint report.