Is Asda legit?

A factual composite from public reviews, official regulator records, app stores and the company’s own policies. We report evidence, not verdicts of fraud or endorsement.

Based on 438 public Trustpilot reviews published 2026-05-12 to 2026-09-23 — see the Trustpilot page. Not affiliated with Trustpilot or Asda.

Trustpilot lists this business as not currently collecting reviews. See the Trustpilot page for the current status.

Asda is an established company with 20,961 Trustpilot reviews and a 1.4 TrustScore. In our census of recent reviews, 87% were classified as complaints, most often other, support unhelpful, delivery failed. Elsewhere it scores 3.8★ on Google, 4.6★ on the App Store.

What goes wrong most, according to reviewers

Other — 128 reports (34% of complaints)
Support unhelpful — 76 reports (20% of complaints), rising
Delivery failed — 73 reports (19% of complaints)

Full evidence, quotes and trends: the Asda complaint report.