Is TomTom legit?

A factual composite from public reviews, official regulator records, app stores and the company’s own policies. We report evidence, not verdicts of fraud or endorsement.

Based on 106 public Trustpilot reviews published 2026-01-12 to 2026-09-24 — see the Trustpilot page. Not affiliated with Trustpilot or TomTom.

Trustpilot lists this business as not currently collecting reviews. See the Trustpilot page for the current status.

TomTom is an established company with 3,149 Trustpilot reviews and a 1.2 TrustScore. In our census of recent reviews, 96% were classified as complaints, most often faulty product, support unreachable, support unhelpful. Elsewhere it scores 1.7★ on Google.

What goes wrong most, according to reviewers

Faulty product — 44 reports (43% of complaints)
Support unreachable — 44 reports (43% of complaints)
Support unhelpful — 36 reports (35% of complaints)

Full evidence, quotes and trends: the TomTom complaint report.