Is Think Energy legit?

A factual composite from public reviews, official regulator records, app stores and the company’s own policies. We report evidence, not verdicts of fraud or endorsement.

Based on 163 public Trustpilot reviews published 2023-06-29 to 2026-09-22 — see the Trustpilot page. Not affiliated with Trustpilot or Think Energy.

Trustpilot lists this business as not currently collecting reviews. See the Trustpilot page for the current status.

Think Energy is an established company with 487 Trustpilot reviews and a 4.4 TrustScore. In our census of recent reviews, 17% were classified as complaints, most often support unhelpful, misleading pricing, support unreachable. Elsewhere it scores 5★ on Google. Of 25 company replies to negative reviews analysed, 28% engaged with the specific problem.

What goes wrong most, according to reviewers

Support unhelpful — 11 reports (41% of complaints)
Misleading pricing — 7 reports (26% of complaints)
Support unreachable — 6 reports (22% of complaints)

Full evidence, quotes and trends: the Think Energy complaint report.