Is Smallpdf legit?

A factual composite from public reviews, official regulator records, app stores and the company’s own policies. We report evidence, not verdicts of fraud or endorsement.

Based on 337 public Trustpilot reviews published 2019-09-11 to 2026-09-26 — see the Trustpilot page. Not affiliated with Trustpilot or Smallpdf.

Trustpilot lists this business as not currently collecting reviews. See the Trustpilot page for the current status.

Smallpdf is an established company with 5,094 Trustpilot reviews and a 4.7 TrustScore. In our census of recent reviews, 6% were classified as complaints, most often subscription trap, refund refused, support unhelpful.

What goes wrong most, according to reviewers

Subscription trap — 167 reports (71% of complaints), rising
Refund refused — 122 reports (52% of complaints), rising
Support unhelpful — 55 reports (23% of complaints), rising

Full evidence, quotes and trends: the Smallpdf complaint report.