Is Shop Solar legit?

A factual composite from public reviews, official regulator records, app stores and the company’s own policies. We report evidence, not verdicts of fraud or endorsement.

Based on 357 public Trustpilot reviews published 2022-06-01 to 2026-09-23 — see the Trustpilot page. Not affiliated with Trustpilot or Shop Solar.

Shop Solar is an established company with 1,216 Trustpilot reviews and a 4.5 TrustScore. In our census of recent reviews, 12% were classified as complaints, most often delivery late, support unhelpful, delivery failed. Of 154 company replies to negative reviews analysed, 65% engaged with the specific problem.

What goes wrong most, according to reviewers

Delivery late — 54 reports (36% of complaints), rising
Support unhelpful — 31 reports (21% of complaints), rising
Delivery failed — 26 reports (17% of complaints)

Full evidence, quotes and trends: the Shop Solar complaint report.