Is Roblox legit?

A factual composite from public reviews, official regulator records, app stores and the company’s own policies. We report evidence, not verdicts of fraud or endorsement.

Based on 659 public Trustpilot reviews published 2020-12-16 to 2026-09-25 — see the Trustpilot page. Not affiliated with Trustpilot or Roblox.

Trustpilot lists this business as not currently collecting reviews. See the Trustpilot page for the current status.

Roblox is an established company with 6,099 Trustpilot reviews and a 1.4 TrustScore. In our census of recent reviews, 65% were classified as complaints, most often account/app problems, support unhelpful, other. Elsewhere it scores 3.5★ on Google.

What goes wrong most, according to reviewers

Account/app problems — 181 reports (42% of complaints)
Support unhelpful — 125 reports (29% of complaints)
Other — 109 reports (26% of complaints), rising

Full evidence, quotes and trends: the Roblox complaint report.