Is Malford of London legit?

A factual composite from public reviews, official regulator records, app stores and the company’s own policies. We report evidence, not verdicts of fraud or endorsement.

Based on 61 public Trustpilot reviews published 2019-03-28 to 2026-01-27 — see the Trustpilot page. Not affiliated with Trustpilot or Malford of London.

Trustpilot lists this business as not currently collecting reviews. See the Trustpilot page for the current status.

Malford of London is an established company with 66 Trustpilot reviews and a 2.4 TrustScore. In our census of recent reviews, 51% were classified as complaints, most often support unreachable, delivery failed, refund refused. Elsewhere it scores 4.4★ on Google.

What goes wrong most, according to reviewers

Support unreachable — 13 reports (42% of complaints)
Delivery failed — 8 reports (26% of complaints)
Refund refused — 8 reports (26% of complaints)

Full evidence, quotes and trends: the Malford of London complaint report.