Is Joseph Joseph legit?

A factual composite from public reviews, official regulator records, app stores and the company’s own policies. We report evidence, not verdicts of fraud or endorsement.

Based on 531 public Trustpilot reviews published 2016-01-18 to 2026-09-24 — see the Trustpilot page. Not affiliated with Trustpilot or Joseph Joseph.

Trustpilot lists this business as not currently collecting reviews. See the Trustpilot page for the current status.

Joseph Joseph is an established company with 5,386 Trustpilot reviews and a 4 TrustScore. In our census of recent reviews, 7% were classified as complaints, most often support unreachable, faulty product, delivery failed. Elsewhere it scores 1.9★ on Google. Of 281 company replies to negative reviews analysed, 35% engaged with the specific problem.

What goes wrong most, according to reviewers

Support unreachable — 224 reports (53% of complaints), rising
Faulty product — 136 reports (32% of complaints)
Delivery failed — 118 reports (28% of complaints), rising

Full evidence, quotes and trends: the Joseph Joseph complaint report.