Is Groupon UK legit?

A factual composite from public reviews, official regulator records, app stores and the company’s own policies. We report evidence, not verdicts of fraud or endorsement.

Based on 134 public Trustpilot reviews published 2026-07-22 to 2026-09-26 — see the Trustpilot page. Not affiliated with Trustpilot or Groupon UK.

Groupon UK is an established company with 31,061 Trustpilot reviews and a 3.7 TrustScore. In our census of recent reviews, 58% were classified as complaints, most often refund refused, support unhelpful, support unreachable. Elsewhere it scores 2★ on Google. Of 267 company replies to negative reviews analysed, 21% engaged with the specific problem.

What goes wrong most, according to reviewers

Refund refused — 31 reports (40% of complaints)
Support unhelpful — 22 reports (28% of complaints), rising
Support unreachable — 18 reports (23% of complaints)

Full evidence, quotes and trends: the Groupon UK complaint report.