Is Feefo legit?
A factual composite from public reviews, official regulator records, app stores and the company’s own policies. We report evidence, not verdicts of fraud or endorsement.
Based on 108 public Trustpilot reviews published 2025-10-07 to 2026-09-26 — see the Trustpilot page. Not affiliated with Trustpilot or Feefo.
Trustpilot lists this business as not currently collecting reviews. See the Trustpilot page for the current status.
Feefo is an established company with 930 Trustpilot reviews and a 1.3 TrustScore. In our census of recent reviews, 75% were classified as complaints, most often other, support unhelpful, support unreachable. Elsewhere it scores 1.9★ on Google. Of 41 company replies to negative reviews analysed, 10% engaged with the specific problem.
What goes wrong most, according to reviewers
- Other — 69 reports (85% of complaints)
- Support unhelpful — 5 reports (6% of complaints)
- Support unreachable — 3 reports (4% of complaints), rising
Full evidence, quotes and trends: the Feefo complaint report.