Is Fasthosts Internet legit?

A factual composite from public reviews, official regulator records, app stores and the company’s own policies. We report evidence, not verdicts of fraud or endorsement.

Based on 1,380 public Trustpilot reviews published 2026-05-12 to 2026-09-23 — see the Trustpilot page. Not affiliated with Trustpilot or Fasthosts Internet.

Fasthosts Internet is an established company with 21,542 Trustpilot reviews and a 4.8 TrustScore. In our census of recent reviews, 3% were classified as complaints, most often support unhelpful, hard to cancel, support unreachable. Elsewhere it scores 4.6★ on Google. Of 588 company replies to negative reviews analysed, 57% engaged with the specific problem.

What goes wrong most, according to reviewers

Support unhelpful — 34 reports (35% of complaints), rising
Hard to cancel — 19 reports (20% of complaints)
Support unreachable — 18 reports (19% of complaints)

Full evidence, quotes and trends: the Fasthosts Internet complaint report.