Is electricityrates.com legit?

A factual composite from public reviews, official regulator records, app stores and the company’s own policies. We report evidence, not verdicts of fraud or endorsement.

Based on 323 public Trustpilot reviews published 2025-05-22 to 2026-09-11 — see the Trustpilot page. Not affiliated with Trustpilot or electricityrates.com.

electricityrates.com is an established company with 7,628 Trustpilot reviews and a 4.7 TrustScore. In our census of recent reviews, 4% were classified as complaints, most often misleading pricing, other, account/app problems. Of 22 company replies to negative reviews analysed, 50% engaged with the specific problem.

What goes wrong most, according to reviewers

Misleading pricing — 10 reports (23% of complaints)
Other — 10 reports (23% of complaints), rising
Account/app problems — 7 reports (16% of complaints), rising

Full evidence, quotes and trends: the electricityrates.com complaint report.