Is Bank of the Philippine Islands legit?

A factual composite from public reviews, official regulator records, app stores and the company’s own policies. We report evidence, not verdicts of fraud or endorsement.

Based on 104 public Trustpilot reviews published 2023-05-06 to 2026-09-18 — see the Trustpilot page. Not affiliated with Trustpilot or Bank of the Philippine Islands.

Trustpilot lists this business as not currently collecting reviews. See the Trustpilot page for the current status.

Bank of the Philippine Islands is an established company with 182 Trustpilot reviews and a 1.4 TrustScore. In our census of recent reviews, 89% were classified as complaints, most often support unhelpful, support unreachable, account/app problems.

What goes wrong most, according to reviewers

Support unhelpful — 30 reports (32% of complaints)
Support unreachable — 29 reports (31% of complaints)
Account/app problems — 28 reports (30% of complaints)

Full evidence, quotes and trends: the Bank of the Philippine Islands complaint report.